Robert H. Traphan 5757 Sweet Meadow Drive Montgomery, Alabama 36117

Robert@theLink.net

[334] 244-7441 [334] 271-5465 (Mobile)

MY VALUE TO YOUR COMPANY AS YOUR CHIEF INFORMATION OFFICER:

Expertise to keep ahead of users’ demands,

Business sense to control costs, and

People skills to help teams want to succeed.

RECENT WORK HISTORY WITH SELECTED EXAMPLES OF SUCCESS:

• City Director, InLine Connections, Inc., Montgomery, AL   (Jan 2000 – Aug 2000)
  InLine is a leading provider of sophisticated Internet systems and network management solutions for enterprises with mission-critical Internet operations.
  


• Senior Web Technology Applications Developer, Litton PRC, Montgomery, AL   (Feb 99 – Nov 99)
  Litton is an established leader in the field of contract software and hardware business solutions.
  


• Regional Marketing Director, Zebra.Net, Montgomery, AL    (Feb 98 – Aug 98)
  Zebra.Net – an ISP with 13,000 subscribers and $4M in annual sales – purchased my customer list.
  
  Made the time to check on critical servers-even on my days off. When I found two were down, quickly worked around the problems. Results: Full support restored fast. Even with decision-makers out of town, our operations continued virtually without interruption.
  
  Results: Designed and wrote the program that allowed Zebra.Net to integrate 3,000 new customers in less than a week.
  
  Targeted our six top accounts for upgrades that gave us the highest profit margins.
  Results: Major account multiplied his capability 24 fold.
  


• CEO and Co-founder, The Link, L.L.C., Montgomery, AL    (Dec 95 – Feb 98, Sep 99 – Present)
  My ISP generated annual sales of $750K with fifteen employees.
  
  Built this business from the ground up with nearly no money. Results: 3,000 customers in just two years.
  
  Responded fast when hackers tried "denial of service" attacks. Worked a plan to shift and upgrade servers' operating systems. Results: Attacks stopped. Our system much more secure.
  
  Smoothly handled network crash that came at the worst time, Friday at 5:00 p.m. at a site 100 miles away.
  Results: Short term fix done at once. Long term solution ready in six weeks at minimal cost. Went on to double our subscribers in seven months.
  
  Used shell scripts to develop optimized billing and user accounting systems. Installed, managed, maintained and improved WAN and LAN network traffic. Results: Tight control costs. Optimized revenue flow.
  
  Found ways to get, and maximize, vital phone capacity fast.
  Results: Saved nearly $7K in installation costs then used the money to rent office space for a year.
  
  Worked diplomatically through "gatekeepers" to persuade product line manager of startup company to give us vital equipment at the lowest price. Results: $8.4K savings.
  


• Computer Programmer, United States Air Force, Montgomery, AL    (Nov 92 – Nov 96)
  Helped maintain 30-year old programs supporting accounting and finance systems.
  
  Chosen by "VP" over 14 other eligibles (some with 30 times my experience) to help keep the Department of Defense’s accounting systems from failing. Results: Solved the problems one month early. Flawless operation from then on.
  
  Mastered complex, next generation report generator in my "spare time."
  Results: Senior decision-makers chose me as one of two to train Air Force people nationwide.

COMPUTER CAPABILITIES:

• TCP/IP Networking:
• Expert: POP3, DNS, Telnet, FTP, SSH, HTTP
• Proficient: SNMP, TFTP, Radius
• Working knowledge: BGP4, RIP (versions 1 and 2), SMB, NTP
• Firewall rule creation and administration: Working knowledge of UNIX and Cisco
• CGI Programming: Proficient in C, Perl, PHP, shell scripts
• Configuration:
• Expert: Apache, (DNS), Cubic Circle POP3, DNews NNTP news server, Sendmail, Squid
• Proficient: Apache-SSL
• Operating systems:
• Expert: UNIX (Linux, xBSD, SUN Solaris, HP 9000, Digital, Unisys 2200, IBM), Unisys OS 2200,
  Windows NT 3.51+/4.0, Windows 95/98/2000/Me/XP, Windows 3.1+, MS-DOS, Macintosh
• Proficient: Cisco IOS 9.x+
• Lucent Internetworking Systems Equipment: Expert in Pipeline 50/75/130, Max 4004/4048/TNT lines
• Cisco IOS Products: Proficient with models 1600, 2500, 2600, 4500, AS5200
• UNIX Shell Scripting: Expert in bash, ksh, csh, sh, tcsh
• Technical HTML Design: Expert
• Graphical HTML Design:
• Expert: Adobe PhotoShop, Adobe Acrobat, Animated GIF files
• Proficient: Macromedia Flash, Macromedia Shockwave, Macromedia Contribute, Microsoft Content Management System (CMS)
• WAN Technologies: Expert in T1/PRI Provisioning and ISDN configuration
• LAN Design and Implementation: Expert in Ethernet including collision domain setup and multicast routing
• Programming languages:
• Expert: COBOL, Pascal, Visual Basic Script, Active Server Pages (ASP)
• Proficient: Assembly (Intel 80X86 and IBM 360/370), C, JavaScript, LISP, Visual Basic
• Working knowledge: C++, Java
• Database retrieval languages:
• Expert: LOUIS, LOUIS II, LOUIS/Link
• Proficient: Oracle, SQL, Microsoft SQL Server 6.5/7.0/2000

EDUCATION AND PROFESSIONAL DEVELOPMENT:

• B.S., Computer Information Science and Math (double major),
  Troy State University at Montgomery, Montgomery, AL, GPA 3.8+, 2001
  Paid my own way. Attended night classes while working up to 100 hours a week.
• A.A.S., Computer Science Technology, Community College of the Air Force, Maxwell Air Force Base, AL, 96
• Pursued B.S., Computer Hardware Engineering, University of Connecticut, Storrs, CT, 92
  Completed 136 semester hours while working at nights and on the weekends.
• Computer Programmer, USAF Technical School, Keesler Air Force Base, MS, 93
  The only honor graduate in this 15 week class.